Agent Login/Logout Historical Reports show 'phantom agent'
Interesting Problem - When running a historical report for agent login and log out activity, there is one agent that appears to have been logged into the CRS since midnight - there is no physical agent logged in with that id. This is consistent across the days even after disabling CTI enable in CCM and
stoping/restarting the engines - is there a way to reset the db or some other way to clear this agent from the login/logout reports. This is CRS 3.0(3a)
Also, this agent DOES NOT appear on the real time displays.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...