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New Member

Agent Logon Logoff

Hi

How is possible to create service or hook or... whatever, so when agent logs off from PC to logs off from IP Phone, too?

9 REPLIES
Bronze

Re: Agent Logon Logoff

Yes this is possible.

We, at Netlink, developed such a tool. It scans the wire to find out what phone is attached to the computer and uses callmanager to logon / logoff at windows login/logout.

Erik

www.netlink.nl

New Member

Re: Agent Logon Logoff

Thanx Erik, but woould u be kind to get me direct link to your tool, or english version of your company's website!!

Cheers

Vlad

Bronze

Re: Agent Logon Logoff

Hi Vlad,

Because we're primarily targetted at the netherlands our company does not have an english website.

Please contact Mr. Scheulderman (bscheulderman@netlink.nl) for details about the IPPhoneUtil (that is how the tool is called).

Regards,

Erik

New Member

Re: Agent Logon Logoff

Hi Erik

I sent email to Mr. Scheulderman, but no response

Could U speak to him so we can try the app

Thanx in Advance

Vlad

New Member

Re: Agent Logon Logoff

Or demo version!!

Tell me how it works to get a demo or trial version of your tool!!

Thnx!!

Vlad

New Member

Re: Agent Logon Logoff

Hi Vlad,

Did you get any demo version or more information about this product.

I m also looking for a solution like this.

I hope you could help me in this.

Thanks,

Amit

amitsha@gmail.com

New Member

Re: Agent Logon Logoff

I too am interested in this functionality.

Anonymous
N/A

Re: Agent Logon Logoff

look at www.rsconnect.net for the solution for this.

New Member

Re: Agent Logon Logoff

Or look at www.vr2.com.

They have a service to install on the client PC, that logs in on the phone when the pc starts, and log out of the phone when the pc is shut down.

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