I have a client that wants to have only one line configured per agent phone. This way all IPCC calls and agent personal calls will come in on the same line. I recall reading somewhere (a long time ago and of course I cannot find it now) that IPCC lines cannot have call waiting enabled, have any kind of forwarding, and not be set for voicemail.
Have these requirements changed any? This will be a CM40 and ICD 3.5 deployment.
This was changed in CRS 3.1. Taken from the CRS 3.1 release notes:
"ICD agent line forwarding When call forwarding for an ICD extension is turned on, non-ICD calls will be forwarded. ICD calls will be pulled back to the queue (not forwarded) and the agent will go to Not Ready state."
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
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setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...