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Alert Beep on Shared non ringing line appearances on 7960/7914

mdury
Level 1
Level 1

I have Call Manager 3.2.2C SPF. The customer has multiple phones with ringing DISABLED shared lines. Is there a way to stop the Alert Tone for the shared lines from beeping in the handset for every new call? Thanks

4 Replies 4

mcnerney
Level 4
Level 4

In Service Parameters set field ToneOnCallForward = False.

Thanks for the reply. The only problem is that that service parameter is global, and it prevents legitimate tone alerting for ringing lines as well.

trailman73
Level 4
Level 4

I think that is the Call Waiting indicator. You can turn off call waiting, and that should solve the problem.

Geoff

No, you can do this on each phone seperately. you will see a setting for call waiting, turn it to off

Geoff

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