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New Member

Alert Beep on Shared non ringing line appearances on 7960/7914

I have Call Manager 3.2.2C SPF. The customer has multiple phones with ringing DISABLED shared lines. Is there a way to stop the Alert Tone for the shared lines from beeping in the handset for every new call? Thanks

4 REPLIES
Bronze

Re: Alert Beep on Shared non ringing line appearances on 7960/79

In Service Parameters set field ToneOnCallForward = False.

New Member

Re: Alert Beep on Shared non ringing line appearances on 7960/79

Thanks for the reply. The only problem is that that service parameter is global, and it prevents legitimate tone alerting for ringing lines as well.

Bronze

Re: Alert Beep on Shared non ringing line appearances on 7960/79

I think that is the Call Waiting indicator. You can turn off call waiting, and that should solve the problem.

Geoff

Bronze

Re: Alert Beep on Shared non ringing line appearances on 7960/79

No, you can do this on each phone seperately. you will see a setting for call waiting, turn it to off

Geoff

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