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New Member

Alerting name & Extension Mobility

Hello!

I'm implementing Extension Mobility feature now, and encountered a problem:

Alerting Name doesn't display on IP Phone. Only caller number displayed.

Why alerting name don't take up information from End User database?

In End Users I have some peoples with user ID, passwords, firs and last name etc.

CallManager 5.1

Thank you.

3 REPLIES
Silver

Re: Alerting name & Extension Mobility

Extension Mobility user data is not used for call routing. You can set alerting name for device profile's line for each user.

New Member

Re: Alerting name & Extension Mobility

is it possible any method for setting up alerting name automaticly from End User database?

Silver

Re: Alerting name & Extension Mobility

You can do it using AXL API.

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