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New Member

all the input key doesn't work

We installed Unity 3.13 , CCM 3.2 and PA1.13 in our customer. Internally everything is fine. user can retrieve email by pressing message button or dial vocie mail number 7001. When dial form outside through PSTN, we can hear the OPening greeting and can transfer to operator. But however all the input key doesn't work if we try to hit * to login or 4 to directory or even dial extension. What could be the problem? Thanks a lot.

1 REPLY
New Member

Re: all the input key doesn't work

Just follow up my question. I solved it with adding dtmf-relay command under dialpeer in the router.

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