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alpha directory

If a caller dials "Jones" and there are multiple "Jones" what does Unity respond back?<br><br>

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Anonymous
N/A

Re: alpha directory

It presents the caller with a list. You can control what the list sounds like (i.e. if it plays the voice name or the extension or both) but they will need to choose from the list to get the user they want.


Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

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