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New Member

Alphanumeric Database Lookup?

Is there anyway that a database lookup could be done from alphanumeric characters, such as "boz123" based on DTMF input from a caller? I know that ASR could do it, based on "say or input", but my customer isn't licensed for ASR and needs to look up accounts in a database based on letters and numbers.

Any thoughts? Would name to user variable work?

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Anonymous
N/A

Re: Alphanumeric Database Lookup?

A dump of the database to a text file is available with the serviceability DOS command 'show'.

Simply open up a cmd window.

Type show /?

This displays the parameters for this command.

If you enter:

show -f db.txt db

This will dump that whole database to a text file.

This can also be done for specific db tables.

New Member

Re: Alphanumeric Database Lookup?

Ok - I guess I'm lost on your point here. How does that help a caller input an alphanumeric account (i.e. ncgg1367) with DMTF keys? This account is something that is created online, so some accounts may NOT contain any numbers at all.

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