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Community Member

alternate greeting

How many alternate greetings can a subscriber have? Can he/she enable it from phone?

1 REPLY
Cisco Employee

Re: alternate greeting

There's only one "alternate" greeting... there are a total of 6 greeting in all: Standard, Off Hours, Alternate, Busy, Internal and Error. Only Standard, Off Hours and Alternate can be edited/enabled over the phone - busy and internal greetings can only be edited from the SA/AA interface. The error greeting is special and isn't visible by default - it has to be exposed through a registry edit and normally doesn't need to be touched.

This is covered in the admin guide's "subscriber settings" chapter here:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity31/sag/sag313/sag_0170.htm#xtocid8

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