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Always prefix with a "9"

We have several fax machines connected to CCM. They need a 9 for an outside line. Several times a day someone will forget the 9 so the switchboard gets constantly dialled.

Is there a way to automatically prefix the dialed number with a 9 for this group of numbers (faxes start 51**) IF it is not dialled. I would also like this to still work when the 9 is added. Any help would be much appreciated.

1 REPLY

Re: Always prefix with a "9"

To match dialed digits without a 9, you will have to create 2 set of route patterns. One for people who dial without a 9 and for those people who dial with a 9. Remember, this may cause inter digit timeout issues with your internal dial plan.

[2-9]XX[2-9]XXXXXX and 1[2-9]XX[2-9]XXXXXX in partition Fax. Prefix a 9 in these patterns

9.[2-9]XX[2-9]XXXXXX and 9.1[2-9]XX[2-9]XXXXXX in partition Regular

In the fax machines (connected to ATA, vg224, vg248, router with fxs etc) , set the Css WITH partitions Fax and Regular. In regular phones, set only the Regular partition in their CSS.

HTH

Sankar.

PS: please remember to rate posts!

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