Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

AM action in a template won't let you change it from default "say goodbye"

Is this a bug? or is there a reason for this.

  • Other Collaboration Voice and Video Subjects
6 REPLIES
Cisco Employee

Re: AM action in a template won't let you change it from default

Which version are you on? I tried this on a couple of my test boxes and it works fine.

New Member

Re: AM action in a template won't let you change it from default

Also, I notice when I log into unity, the next place I go within the gui, I get another login box???

I'm in version 3.1.5, and did the following for the install

-Installed SQL2k, SQL2KSP1, SQL2KSP1Hotfix, SQL2KSP2 (not given to us on CD), SQL2KSP2Hotfix (on CD)

-Installed XML Patch

-Installed Exchange 5.5 SP4 (no Internet or SNMP Connector Installed)

-Installed Unity. Added CM IP's and MWI DN's to the Cisco TAPI settings in Ctrl Pannel

-Upgraded to TSP 6.0(2b) from CCO

here is the version page

Unity Version 3.1

Serial Number 00306937

Build Number 3.1(5)

NT Server Version Microsoft Windows 2000 build 2195 (Service Pack 3)

System Administrator DLL 3.1.4.74

AVLOGMGRSVR 3.1.4.56

AVRESLOADERSVR 3.1.0.32

DOH 3.1.4.212

AvResMgr 3.1.4.38

AvMiuSvr 3.1.4.55

AVVIRTUALQUEUESVR 3.1.0.15

AVSASCHEDULERSVR 3.1.4.25

AvRulerSvr 3.1.3.78

AVARBITERSVR 3.1.4.174

AVNOTIFYQSVR 3.1.0.5

AVNOTIFIERSVR 3.1.4.62

AVCONVENGSVR 3.1.4.23

AvPhraseServerSvr 3.1.4.18

AVFAILURECONVSVR 3.1.0.24

AVCONVMGRSVR 3.1.4.23

AVCALLCONTROLSVR 3.1.0.5

AVDOHMMSVR 3.1.4.85

AvStatMonSvr 3.1.2.82

AVTrapSVR 3.1.4.53

AVGAENNOTSVR 3.1.4.31

AVRSASVR 3.1.0.8

Cisco Employee

Re: AM action in a template won't let you change it from default

Well, just tried it on my 3.1(5) box and sure enough the after message value defaults back to "say goodbye" regardless of what the template is set to - on my 4.0(1) box it works OK - I'll hunt for an existing DDTS record on this and if one isn't there I'll add one.

as for the 2nd login - I suspect you're coming from another domain than the one Unity is installed in... if that's the case, the 2nd login will pop the first time you hit a page that has the media master control on it - DCOM authentication doesn't inherit easily and it'll ask for it's own - in 4.0(1) the client guys found a tricky way around this so once you authenticate on the SA/PCA it wont have to ask you again.

Cisco Employee

Re: AM action in a template won't let you change it from default

Although the description doesn't sound exactly right, this bug is apparently the one you're seeing:

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdy41298&Submit=Search

it doesn't specifically mention templates but talking with the admin guys apparently this is the one. It's been fixed in 4.0(1) and will be in 3.1(6) when it ships.

New Member

Re: AM action in a template won't let you change it from default

Thanks! you are on the ball man! I plan on upgrading to 4.0 for some multi-tenant like features anyways...

Cisco Employee

Re: AM action in a template won't let you change it from default

CSCdy41298 - Not possible to change After message action

There is a fix abailable in Unity 3.1(5) contact TAC and request the hot fix, speciffically you want 3.1(5) Engineering Special (ES) 5

163
Views
0
Helpful
6
Replies