cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
293
Views
0
Helpful
1
Replies

Anyone Post Route with a Rockwell ACD?

julietta.pisano
Level 1
Level 1

We are going to implement Post Routing with a Rockwell ACD, and was wondering if anyone had any experience implementing. Unfortunately I do not see and ACD Supplemental Guides for the Rockwell that may assist. I've done this before with an Aspect ACD...but this Rockwell is a new monster. Thanks for you help!

1 Reply 1

beth-martin
Level 5
Level 5

The following link has information on Spectrum (ACD manufactured by Rockwell)

http://www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a00800948bd.shtml