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New Member

Anyway to recover/reset Private Password Phrase?

Im trying to adda subscriber to a cluster but the existing Private Password Phrase is not documented anywhere. Is there a way to view or recover this password?

4 REPLIES
Cisco Employee

Re: Anyway to recover/reset Private Password Phrase?

You cannot recover. THe workaround is to use adminutility to put in a new password:

c:\program files\cisco\bin\AdminUtility.exe

This is intrusive to call processing since many services are stopped and restarted. Also, Make sure to check all servers existing in the cluster and update password.

New Member

Re: Anyway to recover/reset Private Password Phrase?

Ive noticed that tool doesnt have an entry for "private password phrase" though?

thanks,

C

Cisco Employee

Re: Anyway to recover/reset Private Password Phrase?

hmm.. what version of CCM do you have. They did not have full functionality of adminutility at and before 3.2.x

-first login with your admin pw.

-then it will take you to the next step, where you can check all the boxes. then go to options, set new password. It does not explicitly say "private pass phrase"

New Member

Re: Anyway to recover/reset Private Password Phrase?

Hi,

Its version 4.1(3).

C

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