In the ARTAdmin, if you go to System -> Gateway Configuration, each gateway listed has an Area Code field. So if a call goes through the gateway and the called number either has that area code as the called area code, or it just has 7 digits, then the call is local. If it has a different area code, it's long distance
Dave, thanks for the info. I had forgotten that the area code was placed in the gateway config. In the Toronto area we now have to dial all numbers as 10 digits. The only thing that distinguishes a LD call is that it has a 1 infront of it. We also have multiple area codes overlaping, so from our building all 416 calls are local but some 905 are local and some 905 are LD
Unfortunately there is not an easy way to make a gateway configuration change go back through all the CDRs that ART has already collected.
If this is really important and you are comfortable enough with SQL to do some things manually, email me and I can give you some steps.
Also, I think what may be nice is to be able to define multiple area codes for the same gateway, which is what you need to do apparently. I am trying to find out how we can do that and I will let you know.
I can't think of a way that this would work. But, I will be happy to ask the question and see what I can find out. If I find out that you will be able to do this in a later release I will post another follow-up message.
I'm reasonably certain that if this is ever possible to do it would have to be in a future version. I will let you know what I find out.
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
Email: firstname.lastname@example.org Europe Phone: +3...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...