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New Member

ART 1.1(1)

On the ART 1.1(1) installation for a CallManager 3.1(3), when we have to enter the account information to log on to the SQL Server, he tries to validate this user id and password but gives me an error saying: "Login failed for user 'sa'. Setup couldn't connect to the SQL Server..."

I'm sure that the account information is correct, so could there be any problem with the SQL Server?

Any suggestions would be appreciated. Thank you very much!!

3 REPLIES
New Member

Re: ART 1.1(1)

This is a bug which I confirmed with a TAC engineer. I don't recall the exact work around. I have the same issue, the engineer said we needed to edit a hidden sql file the name of which I can't recall. Sorry I couldn't be more specific.

Ron

New Member

Re: ART 1.1(1)

That's OK!

You've been most helpful, and saved me a lot of time with that tip!

Here is the bug ID if you need it! :CSCdv34563

New Member

Re: ART 1.1(1)

No problem glad I could help. Thanks for the bug ID I need to check on this as welll.

Ron

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