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ART and Charging

What is the best way to configure charging for ART?

I know that I can configure charging under Report Config\Rating Engine\Duration. But what about different prices when calling international/long distance or Local. I will be receiving a CD with billing info from our ISP, can I import the info into ART.

Thanks in advance....

4 REPLIES
New Member

Re: ART and Charging

What do you mean by ART?

Cisco Employee

Re: ART and Charging

I don't know of a way with ART to configure different duration based charges based on the call type such as long distance or international. I think to do that you would need to talk with one of our billing software partners such as MindCTI or ISI.

New Member

Re: ART and Charging

We use ISI and it seems to do a good job for us.

New Member

Re: ART and Charging

Hi,

I work with MDR Switchview who does this as our core competency (Coss allocation and Billing). If you would like to discuss how we could complement ART please feel free to drop me an email.

rob.fegan@mdrswitchview.com

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