Under Service Parameters, Cisco CM, set Call Diagnostics Enabled and CdrEnabled to True. Also you may give it sometimes to do the report so check back next day or so - if you set up the report for every 24 hours (default).
One thing that I don't know is do we need to run ART on both Pub and Sub when Sub is Primary ? any idea ?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...