Never heard of "Hard Phones". ART is designed to handle calls placed from Skinny devices that Call Manager knows about. As long as Call Manager is involved in the call, a record will be created in CDR, and that call record should be passed over to ART. Phones or faxes off a WS-X6624-FXS, or some other MGCP gateway should be able to show in ART reports.
Some pointers on ART itself:
Remember to enable CDR on the Call Manager
ART is centered around the relationship between a phone device and a user, so make sure the device is associated to one and only one user.
Be careful of Modifications, Additions and Changes--disassociate a user and the device FIRST, then delete an inactive user or defective phone.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...