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New Member

ART Records Failure

Hi all,

I know this topic has come up before but......

I am trying to get the lastest CDR data into ART, I have done purge of the ART and CDR database on records before 1 March 2003 and I have also followed the advice given in another post on going into the SQL tables and deleting various ART table entries. I am however still getting data upto the 25th March 2003.

I have checked that there is CDR data after this date by looking in the CDR SQL tables but it's not being imported into ART!

This is a small installation (about 50 extensions) and the CDR loads are set to default with the exception of the daily CDR load duration which I set to 120 minutes.

Any advice/help appreciated.

CCM 3.1.2c and ART 1.1.1

Cheers

Richard

What am I doing wrong?

2 REPLIES
Bronze

Re: ART Records Failure

New Member

Re: ART Records Failure

Maybe you have already checked this but after you get into ART, select SYSTEM and under that select CONTROL CENTER and see if the ART schedular is on.

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