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AS5300 TCL IVR Programming Support?????

Does anyone know where I can get some help in troubleshooting some TCL scripts. Specifically when I load an application on the gateway and then I try to test it, I get this error:

Oct 30 14:52:11.450: AppManagerCCAPI_Interface:

Oct 30 14:52:11.450: TclGetInterp: Script mpredirect

Oct 30 14:52:11.454: TclInterpInitConfigParams:

Oct 30 14:52:11.454: ConfigAVPairs(uid-len, 10)

Oct 30 14:52:11.454: ConfigAVPairs(pin-len, 4)

Oct 30 14:52:11.454: ConfigAVPairs(warning-time, 60)

Oct 30 14:52:11.454: ConfigAVPairs(retry-count, 3)

Oct 30 14:52:11.454: ConfigAVPairs(redirect-number,)Tcl_Eval Failed on top-level eval. StartState=0



Oct 30 14:52:11.458: IVR TCL script failure


Unknown command

Oct 30 14:52:11.458: IVR TCL script failure errorInfo:

Unknown command

while executing


Now, I've been troubleshooting this for about 3 hours already so besides the basic syntax checking suggestions, does anyone have any idea of what could be happening?

Any help will be appreciated. Thanks.



Re: AS5300 TCL IVR Programming Support?????

Since there has been no response to your post, it appears to be either too complex or too rare an issue for other forum members to assist you. If you don't get a suitable response to your post, you may wish to review our resources at the online Technical Assistance Center ( or speak with a TAC engineer. You can open a TAC case online at

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.