Re: [ASK] The safe way for fallback if update in CCM fail
Although your squence is OK, I still have to make some remarks. I spend a lot of time in solving a RAID issue, after the motherboard has been changed by HP due to a defective on-board RAID controller.
Setup was the same as yours, MCS7825-H1 (SATA drives) and CM 4.1.3
Both Cisco and HP could not give good working instructions how to restore RAID without doing a re-install. They told me to perform a clean install. RAID config and options are not documented for a MCS7825-H1
I found out (althought Cisco mentioned it was not possible) that you can swap a drive from left to right and opposite. But you have to pay attention to the warnings messages during boot and accept the new situation.
Also you can rebuild from right to left, but you have to configure that from the build-in RAID BIOS during the boot stage.
At the end I rebuilded the system from scratch for my customer, but that would have not been necessary.
It is expected that the LED's on the HD,s are not working, it is not supported on that type of server.
Further I found out that the server always tries to boot from the left disk, so if you have a broken (just data not Hardware) disk in the left slot (as I my case), and a good one in the right hand slot, the system won't boot. (In my case it entered a blue screen)
It is however possible to overcome that situation, but you have to pay attention. You can delete the array config with the BIOS utility of the on board RAID controller. (press CTRL+A) during boot when you see the message on the screen). Then delete the array, you will get a big warning that data will be destroyed, but it is only the RAID configuration what will be deleted.
The next step is very important, it will ask you if want to delete the partitions as well, CHOOSE NONE, otherwise you will destroy all data on the disk and than you will have todo a clean install.
Then make a new array, name it for example Array_1, and choose the good disk, (for example the right hand one) as source disk. If you accept it, the rebuild will start. It takes about 45-60 minutes to rebuild.
If you want to pull a disk before the upgrade, I would pick the right hand one, then boot from the left disk and do the upgrade. If the upgrade succeeds, switch the system off and install the right hand disk.
Boot the system, and open after the system has been booted, HP Storage Manager from the Start menu. (Pay attention, OS 2000.4.1 does not install HP storage manager, you have to upgrade to 2000.4.5 or higher)
Double click the RAID controller icon. You will see that disk in slot1 (right hand slot) is degraded or failed. Then choose rebuild option and follow the on screen messages.
If this is not working for you'll have to delete the array as described before.
Now in case yo have to switch back to the non upgraded version on the right hand disk. I advise to delete the array from RAID BIOS with CTRL+A, don't delete the partitions, make a new array and rebuild from right to left. (right hand disk as source disk)
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...