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New Member

ATA-186 Phone 2 port problem

Hi,

I connect to two ATA-186 to take the Fax function. When i connect to two ATA-186 Analog port 2, the fax machine can not take any action. I try to connect to the both Analog port 1, the fax machine can fax in several time. What is the problem When Both fax connects to analog port 2 ?

1 REPLY
New Member

Re: ATA-186 Phone 2 port problem

Are both ATA devices on the same network or are the calls in question going through a gateway? I am assuming that you have verified the settings on all of the ports and have found no differences in them. Here is a link to a fax troubleshooting document for the ATA-186 on CCO in case you haven't already found it...

http://www.cisco.com/warp/public/788/ata-fax.pdf

Pat

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