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ATA 186 probs

gstegmann
Level 1
Level 1

my ata 186 does not want to work. it retrieves its ip-address from the dhcp, and i can ping it. but neither a plugged-in phone works, nor the built-in web server responds. what did i do wrong ? i've read through all the manuals, but nothing helps...

thanks, gerhard

4 Replies 4

dgoodwin
Cisco Employee
Cisco Employee

Try to dial 80# on the phone and then try to access the web server. Here is the documentation:

http://www.cisco.com/univercd/cc/td/doc/product/voice/ata/ata186/ata186ug/186ugch3.htm

well, thanks a lot, but the PHONE DOES NOT WORK ...

:((((

Sounds like it's time to open a TAC case.

Pickup the phone and hit the red button. You don't need dialtone to use the IVR.