If you are browsing the ATA, the software version can be located on the bottom left corner. Alternatively, you can press the function button on ATA and enter 123# from the attached telephone to hear the software version through the interactive voice response (IVR)
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...