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New Member

ATA 188 receives but cant send Fax

Hi all,

I use ATA188 to connect fax machine to IPTEL network. I can receive fax but can t send. I did all the requirements for SCCP but no luck. I do not hear a dialtone when I off hook the phone. I have connected another phone to ATA, same thing no dialtone. I run prserv.exe to get some logs but I could not. Even while fax is receiving. Here are some parameters and SW version that I use; I want to fax through my PRI to PSTN network. I have no voip dial-peer

Thanks

Yigit

EPID0orSID0:0 EPID1orSID1:0

UseMGCP: 0 LBRCodec:0 PrfCodec :0

AudioMode: 0x00350035

I tried 0x00120012 and 0x00150015 also but no change.

ConnectMode:0x90000400

ata000b465db3e6

Version: v2.15.ms ata18x (Build 020927a)

DHCP Assigned: IP[172.19.2.36] Subnet[255.255.255.0] Route[172.19.2.1]

MAC: 0.11.70.93.179.230

SerialNumber: INM0644D01L

ProductId: ATA188I1

Features: 0x00000001

HardwareVersion: 0x0006 0x0000

2 REPLIES
New Member

Re: ATA 188 receives but cant send Fax

These links should guide you to solve the problem.

Configuring and Debugging Fax Services

http://www.cisco.com/en/US/products/hw/gatecont/ps514/products_administration_guide_chapter09186a00800c4d1e.html

Configuring and Troubleshooting the Cisco ATA 186 with Fax

http://www.cisco.com/warp/public/788/ata-fax.html

This field notice could help you in finding out if the same bug exists in ATA 188 also.

Field Notice: Fax Passthrough Limitations on ATA 186

http://www.cisco.com/warp/public/770/fn17440.shtml

New Member

Re: ATA 188 receives but cant send Fax

Is the ATA showing up in call manager?

Make sure that you have upgraded the software to SCCP image. To me, it sounds like your ATA is acting in H.323 mode.

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