I have just converted a customer from CME/CUE to CM 4.1(3) with unified messaging. The CME/CUE rtr has become the h.323 voice gateway. The customer had 3 ata's working with the CME/CUE solution, they were running h.323 code in order to operate with the dial peers.
Since we changed to CM I was told that I would need to upgrade my ATA's to sccp and let them auto register to the cm and them configure them from there. After upgrading them and resetting them to factory defaults I still can't get them to register to the CM. TAC has looked at the atadefault.cfg cnf, and xml files. How should I get these to operate with this customers networks.
Are you able to browse to the web interface of the ATAs ? Make sure under SCCP parameters, SID0 and SID1 are set to (dot .) what version of code are you running on the ata's. It might not hurt to use sata186us.exe to upgrade the code again to the latest SCCP firmware that is available in Callmanager TFTp folder.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...