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ATA186 connected to paging device not releasing line

ATA connected to paging module. Dial directory number associated to ATA handoff to Overhead Paging.Overhead page works fine. I go on hook with the phone that generated the page. The ata does not release and eventually leaves a busy tone throughout the overhead speakers. I would have to phyiscally disconnect the fxs connection or go to the ATA device configuration 10.x.x.x\dev and apply and reload to the ATA. Anyone experience or have a fix.Running device load on the ATA186: ata18x-v2-16-1-ms.03084a.zup. CallManager 3.3(3)SR4.Thanks.

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Community Member

Re: ATA186 connected to paging device not releasing line

Which paging device are you using? Is it compatible with the ATA 186?? Has it been working before? If so, try upgrading to the latest release it might solve the issue.

Blue

Re: ATA186 connected to paging device not releasing line

ATA does not provide supervisory disconnect. It does support baterry reversal, however I have found this does not work very often. You will need to get a TAMB device or go with a FXO/Loopstart > PagePal > Paging system setup.

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