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ATA186 status not found in CCM

I have tried everything. I even have the diagnostics enabled and it shows the ATA getting the tftp files from the auto generated ATA config file. Am I missing something?

Community Member

Re: ATA186 status not found in CCM

I'm not sure I fully understand your issue, but I will make a few general statements that might aid in your efforts.

If you are runnin the h.323 load on the ATA's, they will not show up under phones, instead, they will show up under gateways.

Some older ATA loads/IOS loads have issues with not correctly tagging the ATA's packets for the voice vlan. If you have a seperate voice VLAN and the port your ATA is plugged into on the switch is a trunk port, try setting it as an access port...I don't think this would be your issue if the ATA is hitting the TFTP server, but you never know.

Community Member

Re: ATA186 status not found in CCM

its an SCCP load. 3.1.0. Does anyone have any information on exactly how a ATA180 contacts the Callmanager?

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