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ATA186 will not invoke ringing on Analogue phone

Hi,

This is the first time I have set up an ATA186 and I am using it with CM3.1(4a).

I have installed the Skinny software image on to it and added 2 devices as a 7960s in CM, and assigned DNs as stated in documentation. I can make calls from either line, but when I try to call a DN on the ATA186 it does not cause the analogue telephone to ring. However if the analogue phone goes off hook, the call is connected and 2-way audio is available. The only problem is it just wont ring!

Any ideas?

I am in the UK and so I am using a converter for the RJ11 ports on the back of the ATA. Does this mean I have to make a configuration change so that the ATA uses the correct wires for ring signalling?

Thanks

Peter

1 REPLY

Re: ATA186 will not invoke ringing on Analogue phone

Peter,

The problem is the connector that you are using in the back of the ATA.

There are 2 types in use in the UK Master and secondary/slave. If you look at a normal telephone socket a Master can be identified by the fact it has a large capacitor on the circuit board, a secondary doesn't. It is the capacitor in the circuit that causes the ring (for the telephony purists I know this is a simple explanation!).

The connector you have plugged in is a secondary which is typically used for digital extensions or second sockets (hence the name) on the same line.

Try to get hold of a master connector and it should solve all your problems.

Paul

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