Running CCM 4.1(3)sr1, We are configured to load balance w/ 3 Attendant Console users. When all 3 are logged on all works fine, first call comes in and goes to Line 1 of the first operator, 2nd call if first is busy is presented to the 2nd operator and so on Here is the issue: When the first operator goes off line or even closes the application all together calls are still presented to her phone (and no one is there to answer) instead of bouncing between the 2nd and 3rd operator that are still logged in .Has anyone run across this one and or provide any help?? Thanks in Advance
We are configured as Users not directory numbers. Our last number does point to VM and has the Always Route Member box checked...I was going to try to configure a Hunt Group for each of the operators and link the hunt groups...??...Looking thur all of the BUGs and have not come across anything yet...Thanks for replying!!
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.