Attendant Console Call Control Error

[steve.slater]

Hi All,

I have installed Attendant Console on CM 6.1.2. I have followed all of the install documentation and can get to a online state via the client. However the Call Control piece fails and I am seeing the following error in the logs but can't find a solution.

127[Thread-12]12/02 13:43:48.468 INFO Thread-12 >>> Error in connecting to provider: gpcm01,tpcm01: com.cisco.jtapi.PlatformExceptionImpl: Unable to create provider -- bad login or password.: will retry in 5 seconds.

[Rob Huffman]

Hi Steve,

I would have a look at this thread;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&topicID=.ee6c829&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cbf3b47

Hope this helps!

Rob