I set up the AC call queueing last week. The first incoming call works fine, AC put this call in the queue and plays MOH. But for the second incoming call, there is no music at all. Checked the line/device configuration, in the correct MRGL group.
Also, can't find audio folder under :\program files\cisco\callmanagerattendant directory. Could it be a issue?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...