Attendant Console - client session stopped

[darren.staples]

We have 3 AC's, usually only one logged in at time.

problem is that intermittantly it will pass calls to the nightbell(last entry in the hunt group - for when they are logged off)

when you check the client, shows logged in, have shut down client and restart and works again for a period of time.

this happens on all of them

found a bug CSCDX53761 - their work around is log out and log back in

Not the anser I'm looking for

any offering is appreciated

thanks in advance

Cheers

[najoshi]

What is the AC version that you are using? CSCdx53761 is resolved in AC version 1.1.2a. You can find 1.1.3 in software center now.

Thanks.

Nandini

[darren.staples]

thx - will be installing that tonight