Did you upgrade the attendant console after the CCM upgrade? In the attendant console, go to Help -> About Cisco CallManager Attendant Console. This will show you the current installed version and the current server version. If these do not match, click Upgrade.
Are you seeing the problems for multiple attendant console users or one in particular. If you only have one, try to install the console client on your machine and see how it works. We have multiple attendant console users and I ran into an issue where only one of the users was having problems. I uninstalled and reinstalled the console client and everything was fine.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...