We ran into a problem similar to this recently, except that when we repointed the agent to the Pub, the directory came up. We noticed that we could not access user info if we searched using ccmadmin on the Sub, but it was fine if we did it on the Pub, and we had those directory connection errors in the log. We ran the CCMPwdChanger tool to get the passwords synched back up, that had gotten off somehow, restarted TCD service, and it all came back.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...