Setup - Call Manager 3.3.2 spC, Attendant Console 1.1(3). This is a busy front desk, and the issue is with application focus. For example, when call #1 comes in, the front desk employee answers call and clicks on the transfer button, which brings up the Enter Number pop-up box, yet BEFORE the employee can type in a number, another call comes in. This causes the AC application to change focus to the Call Control window, leaving the Enter Number pop-up box open yet greyed out. Unfortunately, the employee cannot do anything with the new incoming call, because the pop-up box has control of the application, which causes severe consternation when there are 4 or more calls coming in. The only way to to get to the other calls is to finish with the Enter Number pop-up box, either by completing the transfer or cancelling the box, and ofcourse the first thing the employee has to do is to get application focus back on the pop-up box with her mouse, which is tough when the phone is ringing off the hook.
This would not be so bad if the AC application did NOT shift application focus away from the Enter Number pop-up box when a new call arrives, since often times the front desk employee is in the middle of typing a number when focus is lost. Does anyone know how this can be adjusted or fixed, or any suitable workaround?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.