We just implemented a Cisco IP phone system. I have two users with this problem. They are using Cisco 7940's with Attendant Console. When Attendant Console is minimized, when their phone rings, it maximizes, and their cursor jumps out of whatever application they were in, and into Attendant Console. We tried deleting and recreating their Attendant Console accounts, but this didn't fix the problem. This doesn't happen to every phone/Attendant Console installation I have, only two people have this problem, but it's driving them nuts. I can't find any preference in Attendant Console or Call Manager saying "maximize attendant console on ring" or anything like that. Any ideas? Thanks!
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...