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Community Member

Attendant Console misbehaving

Our receptionist console PC based display jumps around the screen when any calls are made to the reception/main number. Functionality seems intact, but the new attention grabbing feature is some annoying and I would like to disable this.

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Attendant Console misbehaving

There is a small button that you have to press to disable this behaviour, it is located at the bottom of the AC window. I'm attaching a screenshot of my lab's AC showing the button that I'm talking about.

HTH

//Jorge

3 REPLIES
Community Member

Re: Attendant Console misbehaving

There is a option in the attendant console to prevent the screen from jumping to the front of the screen.

Please rate my post!

James

Re: Attendant Console misbehaving

There is a small button that you have to press to disable this behaviour, it is located at the bottom of the AC window. I'm attaching a screenshot of my lab's AC showing the button that I'm talking about.

HTH

//Jorge

Hall of Fame Super Red

Re: Attendant Console misbehaving

Hi Wayne,

To add a note to Jorge's good info, you can also use this method to enable/disable "Pop to Top"

Note: To toggle the pop-to-top feature on and off, press Alt + P.

From this doc;

http://www.cisco.com/en/US/products/ps7282/products_user_guide_chapter09186a00806cfff5.html#wp1007405

Hope this helps!

Rob

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