I have never seen this option in the AC, this setup is more of a Call Center application. Though I have had a similar problem with a customer that report that all there AC where going off line during the day due to miss operation. Using the Real Time Monitor tool I set up a new alarm on the Attendant Console monitor this can be done by monitoring the service, right clicking on the window and setting the required threshold.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...