Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Attendant Console question

Is it possible to use Attendant Console to allow more than one call to be routed to a receptionists phone at a time? What I would like is for calls to be routed sequentially to line 1, 2, and 3 on her phone, giving her the opportunity to place the 1st call on hold to handle the next call.

What would be the best way to accomplish this?

1 REPLY
VIP Purple

Re: Attendant Console question

Configure the AC hunt group to ring the reception lines in order. If the first line is busy it will ring the next line in the hunt group.

Brandon

138
Views
0
Helpful
1
Replies
CreatePlease to create content