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New Member

Attendant Console Speed Dials

Does anyone know where the attendant console speed dials are stored ?

I want to back up the Speed Dials that the specific Attendant has generated so that I can move them. I can't seem to find whether they are stored locally or on the Call Manager.

Any input would be greatly appreciated...


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New Member

Re: Attendant Console Speed Dials

In CM 3.2 and 3.3, I know the information is stored on CM. After you install the AC, you can login at a different desktop with the SAME username and password, and the configuration will follow.

New Member

Re: Attendant Console Speed Dials

I agree. I can actually see that by login in from different desktops as you suggest .

The reason for the question is that I did this and somehow the main attendant speed dials all went missing. I am trying to see if I can locate them or if I have to start completely from scratch. Has anyone else experienced this ??

Any info would be appreciated..