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Attendant Console (USER DEPARTMENT)

I have a customer who is running attendant console on ccm 4.1.3 When the change a users department the info is not being propigated to attendant console. If they add a new user the department appeas.

Any ideas?

1 REPLY
Blue

Re: Attendant Console (USER DEPARTMENT)

perhaps you can restart the TCD service on CCM. this will reinitialize the AC in a sense and should pickup the configuration as you've changed it.

certain settings are updated only when AC is initialized. this may do it quikly for you.

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