Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

attendant consolr question

Now I connect attendat console server in CCM5.02,it prompts "Error communicating with server". Why ? I finid the CM pilot point Registration and Ip add state is unknow .maybe it the reason ?

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

Re: attendant consolr question

Make sure the "Cisco CallManager Attendant Console Server" and "CTI Server" services are running, if they are try resetting them.

Also, did you configure the AC user and associated the AC pilot with it?

Follow this doc for more details:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/5_0/sys_ad/5_0_1/ccmfeat/fsccmac.htm#wp1145198

HTH, please rate all posts!

Chris

3 REPLIES
Hall of Fame Super Silver

Re: attendant consolr question

Make sure the "Cisco CallManager Attendant Console Server" and "CTI Server" services are running, if they are try resetting them.

Also, did you configure the AC user and associated the AC pilot with it?

Follow this doc for more details:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/5_0/sys_ad/5_0_1/ccmfeat/fsccmac.htm#wp1145198

HTH, please rate all posts!

Chris

Re: attendant consolr question

You need to add an entry for the callmanager server in the lmhosts file in the client PC that has the AC client installed. Make sure that you are able to ping both ways by name.

HTH

//Jorge

New Member

Re: attendant consolr question

Thank you,jbarcena . After I add the entry in inhost file, it's ok. But I set the ip addresss not name in Attendant setting, why need add imhost ?

156
Views
5
Helpful
3
Replies
CreatePlease login to create content