Is it possible to queue incoming calls through the AC? Currently they would rather the calls not hit the AA, and as such they are picking up the incoming calls and asking the callers to hold while they field the rest of the calls. Is it possible to queue and dequeue and send to the AC?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...