IPCC Express 4.0(3) was setup/installed for G.729a. No transcoder is being used as IOS Gateway/7900 Phones can doing G.729a/G.711 without a transcoder. Changing from G729a to G711 requires running setup again.
Additional testing show IP Phone to CTI Route Point to Agent has same delay, this eliminates the Gateway IOS as the issue. Put Agent in G711 device pool and same issue. Suspect if I changed IPCC and prompts to G.711 this would go away!
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...