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New Member

Authentication problem - ccmuser

Cisco Callmanager 4.1.3 SR2

OS Image 2000.2.7 SR8

I am having the following issue when I try to connect on https://X.X.X.X/ccmuser

After I write the username and password and click Log On, it is appearing:

"You could not be authenticated successfully. Please try again. (Reason: Automation server can't create object)"

That is happening only on Publisher server. On subscriber, I can access normally.

Thanks,

2 REPLIES
Cisco Employee

Re: Authentication problem - ccmuser

1. Please use only IP address in the userpages.

2. Restart IIS service on the pub and try.

3. Then, can you please try this:

regsvr32 "C:\dcdsrvr\lib\UMX.dll"

4. Are you using AD or DC? If you are using DC, you can look at logs at c:\dcdsrvr\

5. Also, look at logs at WINNT\system32\logs\W3SVC*\

New Member

Re: Authentication problem - ccmuser

That is still getting the same message error when I try to login.

Does anybody know another solution.

Thanks,

Daniel

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