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Auto dial 2nd.line

allan.morin
Level 1
Level 1

Have 3 7940 phones W/same line (2) appearences.When 1st line is off-hook all phones get correct indications.

When a 2nd phone tries to auto-dial a number (dials a number then press "dial" softkey)Display says "line in use."Is there a way to choose the 2nd line to make call without directly accessing the line?

CCM 3.3.5 Sr1

7940 phoneload P00307020200

Thanks in advance.

1 Accepted Solution

Accepted Solutions

smahbub
Level 6
Level 6

Under the advanced Callmanager parameter - "Always use Prime Line" in the "Clusterwide Parameters (Device - Phone)"

Make it false.

View solution in original post

1 Reply 1

smahbub
Level 6
Level 6

Under the advanced Callmanager parameter - "Always use Prime Line" in the "Clusterwide Parameters (Device - Phone)"

Make it false.