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AutoAttendant by Extended Service question

Now I want to deploy AutoAttendant by Extended Service that comes bundled with CCM, the max number of CTI ports that I create in application is 4 ,does it means the the max number of simultaneous sessions on AA is 4 ? And we has 2 CCM with redundancy, is the the max number of simultaneous sessions 8? And can I add the number through adding the number of Max Number of Calls and Busy Trigger in CTI point line configuration setting ?

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Re: AutoAttendant by Extended Service question

The max number of CTI ports that I create in application is 4 ,does it means the the max number of simultaneous sessions on AA is 4 ?

With Extended Services the Max # of sessions are 4 no matter how many CCM you use

If you want to increase the number you need to use license CRS version.

1 REPLY
Green

Re: AutoAttendant by Extended Service question

The max number of CTI ports that I create in application is 4 ,does it means the the max number of simultaneous sessions on AA is 4 ?

With Extended Services the Max # of sessions are 4 no matter how many CCM you use

If you want to increase the number you need to use license CRS version.

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