AutoAttendant : Customizing the Voice Prompts / IVR /CRS
I would like to customize the voice prompts sequences of Auto Attendant on the Call Manager. Do I need to buy any additional software like CRS Server to do this or would it be possible using the extended services on the CM.
The other requirement is to increase the 4 port limitation of the AA, I've already been told that I'll need to buy IP IVR to achieve that. Please confirm if the CRS Server & IP IVR software is the same thing.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...